This online training shows you ways to write any kind of business document to present your readers with information or persuade them to take action. Participants can listen from anywhere to learn how to save time and get results with each piece of writing they send out. 

The training includes a five-step process to plan a message, reviews techniques to keep your writing clear and concise, and applies these techniques to work email. Engaging polls, quizzes, and case studies keep the instructional design directly relevant to the writing you do for work.